Business Application or Software?
The difference between a Business Application and Software?
Software is something that everyone at Proponent uses, such as Outlook, Adobe Acrobat, etc. Business Applications have been created especially for our business such as SX.e, ProCart and ProQuote. Supporting applications like AppEnhancer also are considered Busines Applications. Software is mostly supported by IT Service Desk and/or IT Infrstructure Team. Business Applications are supported by the IT Applications Development Team.
I hope this helps you selecting the correct category when you’re creating a ticket.